Online Business Management
If you’re here, it’s probably because you’re juggling too much. We know a little bit about that…
We’ll help you streamline operations
and remove the obstacles standing in the way of your peace of mind.
Got a little too much on your plate?
Let me get that for you!
Our Services
- Scheduling & Calendar Management
- Automated scheduling setup
- Meeting logistics, Agenda formulation, detailed minutes
- Travel Itinerary
- Research
- Product/Price Comparisons
- Cost-Benefit Analyses
- Client & Contact Management
- Create & maintain client records
- Schedule & manage client appointments
- Inbox Management
- System Setup — want to use a new provider or host?
- Screen & sort emails
- Draft & reply to emails
- Template frequent responses
- Write, proofread, distribute newsletters, email, internal & external correspondence memos and letters
- Customer Service
- Client onboarding, post-sale follow-up
- Team Coordination — Get everyone on the same page without chasing them down
- Team scheduling & reporting
- Data entry, report preparation, data presentations
- Website Maintenance
- Domain purchasing (url) and setup
- Landing page construction for events/programs
- Non-profit program administration
- Schedule & Budget Management
- Data collection & reporting
- LLC Setup & Business Incorporation
- Team retreat coordination
- Gala organization
- Location research & site selection
- Contract negotiation & management
- Budget creation and expense reconciliation
- Audio/visual production management
- Group travel coordination
- Registration management & campaign planning
- Corporate gifts and promotional items
- On-site logistics & representation
- Theatrical Production Management
- Build landing pages for events
- Social media content scheduling
- Podcast & Video production, editing, publication
- Newsletter/email/blog coordination
- Partnership development (podcasts, referrals, PR, etc.)
- LinkedIn services, Lead Generation, Campaign management
A/P & A/R
- Account Reconciliation
- Billing/Invoicing systems
- Collections management
- Payment Tracking
- Softwares:
- QBO
- Wave Accounting
- Compile expense reports
- Inventory Management support
- Set up recurring transactions & automated billing
- CRM setup & tracking
- SOPs & process documentation
- Efficiency initiatives: Systems Setup Airtable, Asana, Notion builds
- Systems Automation — Zapier, Make, etc.
- Process audits & tool recommendations
- Case Management (Worker’s Comp)
What is an Online Business Manager?
I’m your dedicated offsite operations expert, helping you manage things from the day-to-day to long-term growth and efficiency initiatives. It’s a powerful feeling to see your projects push forward without any pressure from you.
What do I get?
Flexibility: as a remote worker with a flexible schedule, I’ll work with you to find the right frequency for updates, and I can make myself available for the times you really need it.
Peace of mind: with your daily administrative tasks offloaded, you can enjoy your time away and really leave your work at work.
Professional Communication and a personal touch: If you’re also of the opinion that AI Agents just aren’t there yet… or you’re worried about offloading your scheduling to a third party integration that only works some of the time, I’m a real person with a background in conflict resolution and event coordination who can think ahead and speak to the best interest of your business.
Efficiency and Reliability: as your built-in project manager, I can help manage your deliverables as well as my own, helping you stay on top of your commitments and deadlines.
Built-in Tech Support: with experience in a wide range of Project Management tools, Automation platforms, CRMs, Accounting Softwares, and administrative suites, I can be your go-to “fixer”.
Why is it worth it?
Low overhead cost: I am a sole proprietor and contract worker. As such, you won’t need to contribute to FUTA or SUTA, or pay into a benefits account, and you won’t need to spend any money on HR resources to take care of me. As a remote worker, I won’t need a desk or an office, so there is no cost for space or equipment; I already have everything I need.
Self-reliant support with no need for training: It’s my job to be your go-to expert, or to help you find the people you need. With a wide range of specialized skills across industries, you won’t ever need to train me on software or standardized processes. Instead, you only need to review your existing processes with me and I can take it from there!
Need a one-size-fits-all solution?
We’ve got you covered.
